At SELLSYNC LLC, we strive to get your orders to you as quickly as possible. Here’s what you need to know about our shipping process:
1. Processing Time
- All orders are processed within 1-2 business days (excluding weekends/holidays) after payment verification.
- Orders placed after 2 PM EST will be processed the next business day.
2. Shipping Options & Delivery Times
We currently ship to the U.S. only via:
Shipping Method | Estimated Delivery | Price |
---|---|---|
Standard Shipping | 3-7 business days | $5.99 (Free on orders over $50) |
Priority Shipping | 2-3 business days | $9.99 |
Expedited Shipping | 1-2 business days | $14.99 |
*Delivery times start from when your order ships (not when placed).
3. Tracking Your Order
- You’ll receive a confirmation email with tracking number once your order ships.
- Track your package directly through the carrier’s website.
4. Shipping Restrictions
- We currently do not ship to PO Boxes, APO/FPO addresses, or internationally.
- Signature may be required for high-value orders ($100+).
5. Delays & Issues
While rare, delays can happen due to:
- Weather/natural disasters
- Carrier processing times
- Incorrect shipping addresses
Pro Tip: Double-check your shipping address at checkout! We’re not responsible for delays caused by incorrect addresses.
6. Lost or Stolen Packages
If your tracking shows “delivered” but you haven’t received it:
- Check with neighbors/household members
- Contact your local post office with tracking info
- Email us at info@sellsyncstore.com within 7 days for assistance
7. Need Help?
Contact our support team:
📞 (380) 252-6529 (Mon-Fri, 9AM-5PM EST)
✉️ info@sellsyncstore.com