At SELLSYNC LLC, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, we’re here to help.

1. Eligibility for Refunds & Returns

  • Timeframe: You may request a refund or return within [X] days of receiving your order (e.g., 14, 30 days).
  • Condition: Items must be unused, in original packaging, and include proof of purchase (order number/receipt).
  • Non-Returnable Items:
    • Perishable goods, personalized/custom-made products.
    • Items marked “Final Sale” or discounted clearance items.

2. How to Initiate a Return

  1. Contact Us: Email info@sellsyncstore.com or call (+1) 380-252-6529 with your order details.
  2. Return Approval: We’ll provide a Return Authorization (RMA) number and instructions.
  3. Ship Back: Send the item to the address we provide. Return shipping costs are the customer’s responsibility, unless the return is due to our error (e.g., wrong item shipped).

3. Refund Process

  • Processing Time: Refunds are processed within [X] business days after we receive and inspect the returned item.
  • Method: Refunds are issued to the original payment method.
  • Deductions: Shipping fees are non-refundable. Restocking fees may apply (if applicable).

4. Exchanges

  • Exchanges are subject to product availability. Contact us to arrange an exchange.

5. Damaged or Defective Items

  • If your item arrives damaged or defective, contact us within [X] days (e.g., 7 days) with photos/video proof. We’ll replace it or issue a full refund, including return shipping costs.

6. Late or Missing Refunds

  • If you haven’t received your refund after [X] days, first check your bank account, then contact your payment provider. If the issue persists, email us at info@sellsyncstore.com.

7. Contact Us

For questions about returns or refunds:
📞 Phone: (+1) 380-252-6529
✉️ Email: info@sellsyncstore.com
📍 Address: 1121 Worthington Woods Blvd #3008, Columbus, OH 43085

Key Notes to Customize:

  • Timeframes: Adjust the return window (e.g., 14, 30, or 60 days).
  • Non-Returnable Items: List any exceptions (e.g., hygiene products, digital downloads).
  • Restocking Fees: Specify if you charge these (common for electronics or large items).
  • Free Returns? State if you offer prepaid return labels.